Chapter 2: I am an AI model
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Unit 1 – Starting from scratch6 Topics|2 Quizzes
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1.1 Recognizing Opportunities for Your Business
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1.2 Driving Factors and Strategic Considerations for AI Adoption in SMEs
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Activity: “Glossary”
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1.3 Powering Business Efficiency with AI LLM Tools
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1.4 Types of Contracts for Adopting AI Software and Services
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1.5 Establishing Internal Policies for Responsible LLM Use
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1.1 Recognizing Opportunities for Your Business
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Unit 2 – Develop a personalised AI strategy for your business4 Topics|3 Quizzes
Quizzes
Choosing the right chatbot for your business (Multiple choice)
Scenario: You run an e-commerce store and want a chatbot to assist customers with product recommendations, order tracking, and FAQs. Which chatbot platform would best meet your needs?
Reflection Task: After completing the quiz, outline how a chatbot and FAQ section could benefit your business. Write down:
- FAQ questions your chatbot should answer
- How your chatbot could improve customer experience
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